Every Message Is Treated with Kindness

Whether it's a subscription question, a custom blessing, or simply sharing your story with jade — you are welcome to write to us anytime.

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Other Ways to Reach Us

Customer Service Email

hello@jadeaura.life

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Privacy Matters

privacy@jadeaura.life

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Service Hours

Monday to Sunday, 9:00 – 21:00 (Beijing Time)

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Brand Headquarters

Kunming, Yunnan, China

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Compliance notice: JadeAura provides emotional comfort and ritual experiences. We make no claims of spiritual efficacy, fortune-changing, or medical benefits.